Terms of Service

Beta release notice

Mach Triage is currently provided as a public beta. Features, pricing details, and policy text may be updated before general availability.

Acceptance of Terms

By accessing or using Mach Triage (the “Service”), you agree to these Terms of Service (“Terms”). If you do not agree, do not use the Service.

Description of the Service

Mach Triage is a desktop application with a companion web portal for account sign-in, downloads, and billing. It supports triage and standup-style workflows across Jira, Linear, GitHub Issues, and local workspaces, with optional Pro features for eligible subscribers.

Acceptable Use

You agree not to:

• Use the Service in violation of applicable laws or regulations.
• Interfere with or disrupt the Service or related systems.
• Attempt to gain unauthorized access to the Service or user accounts.
• Use the Service to transmit malware or malicious content.

Subscription and Billing

The Service may be offered on a subscription basis. Subscription payments are processed through Stripe. Your plan is either Free or Pro, as shown at checkout and in your account.

Pricing shown in the product at purchase time is the source of truth for that transaction and may change in future releases.

Refunds

Subscriptions purchased through Stripe are generally non-refundable, except as required by applicable law. If you believe you have been charged in error, contact support and we will review your request.

Limitation of Liability

To the maximum extent permitted by law, Mach Triage shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising out of or related to your use of the Service.

In any event, our total liability for all claims arising out of or relating to the Service will not exceed the amount you paid to us for the Service in the 3 months preceding the event giving rise to the claim.

Termination

We may suspend or terminate access to the Service if you violate these Terms or for other reasons where continued access would be inappropriate. You may stop using the Service at any time.

Changes to These Terms

We may update these Terms from time to time. Continued use of the Service after updated Terms take effect means you accept the revised version.

Contact

Questions about these Terms? Contact us at me@mikewhob.com.